Shipping & Returns Policy
Effective Date: June 1, 2026
Welcome to AllBankNote.com. We are committed to providing our customers with authentic banknotes, excellent service, and a smooth shopping experience. Please review our Shipping & Returns Policy carefully before placing an order.
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be slightly longer. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Destinations
AllBankNote.com ships throughout the United States and to many international destinations.
Customers are responsible for ensuring that the importation of collectible currency is permitted in their country and for any customs duties, taxes, or import fees that may apply.
Shipping Methods
We offer multiple shipping options during checkout, including:
- Standard Shipping
- Expedited Shipping
- Priority Shipping
- International Shipping (where available)
Shipping rates are calculated at checkout based on the destination, package weight, and selected shipping method.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.
Lost or Delayed Shipments
While we work with reliable carriers, AllBankNote.com is not responsible for delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.
If your package appears lost, please contact our customer support team at support@allbanknote.com within 30 days of the estimated delivery date.
Damaged Packages
If your package arrives damaged, please retain all packaging materials and contact us within 48 hours of delivery. Photos of the package and contents may be required for investigation and resolution.
Returns & Refund Policy
30-Day Return Window
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return, items must:
- Be in the same condition as received
- Be free from damage, alterations, or markings
- Include original packaging when applicable
- Be accompanied by proof of purchase
Non-Returnable Items
The following items are generally not eligible for return:
- Items marked as Final Sale
- Special-order or custom-request items
- Products damaged after delivery
- Items returned without prior authorization
- Items returned more than 30 days after delivery
Authenticity Guarantee
We stand behind the authenticity of all banknotes sold on AllBankNote.com.
If you believe an item received is not authentic, please contact us immediately. We will investigate the matter and, if verified, provide a full refund including original shipping charges.
How to Request a Return
To initiate a return:
- Email support@allbanknote.com.
- Include your order number and reason for return.
- Wait for return authorization instructions.
- Ship the item using a trackable shipping service.
Returns sent without authorization may not be accepted.
Return Shipping Costs
Customers are responsible for return shipping costs unless:
- The wrong item was shipped.
- The item arrived damaged.
- The item is determined to be non-authentic.
In these cases, AllBankNote.com will provide a prepaid return label or reimburse reasonable return shipping costs.
Refund Processing
After receiving and inspecting the returned item, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days. Processing times may vary depending on your financial institution.
Original shipping fees are non-refundable unless the return results from our error.
Exchanges
Due to the collectible nature and limited availability of many banknotes, exchanges cannot always be guaranteed. If an exchange is possible, our customer support team will assist you.
Incorrect Orders
If you receive an incorrect item, please contact us within 7 days of delivery. We will arrange for a replacement or full refund at no additional cost.
Contact Us
If you have questions regarding shipping, returns, or refunds, please contact us:
Email: support@allbanknote.com
Website: AllBankNote.com
We appreciate your business and thank you for choosing AllBankNote.com for your banknote collecting needs.